Hotmail users: Missed mail and empty mailboxes

At the turn of the year, Microsoft's Hotmail email service is struggling apparently with a more than annoying problem for some users: As reported among others bild.de, Berliner Kurier, Neue Zürcher Zeitung and various English-language media, there are numerous complaints about missing mail. So some users complain that even their entire email traffic including folders - and here also the sent-mail and the trash folder - have been lost on New Year's Eve. The log-in to the accounts work without any problems - they just just empty it. Some users report that they received a welcome message for new customers at log-in, just as if it were a new account, even though it had been in use for years. For other users, however, "only" certain folders are missing,

                                                                  hotmail.com
Furthermore, the media reports state that the extent of the problem is still unclear. Employees of Microsoft have at least confirmed the basic problem, but it should act according to an initial assessment of the group itself to a "limited problem".

It is unclear whether the mails can be restored
What is meant by a "limited problem" in this context, but is open: Microsoft is considered with Hotmail as the leading company among e-mail providers, with more than 350 million accounts worldwide. Even with a limited problem, a very large number of users could be affected accordingly. According to reports, the complaints on Twitter, Facebook and other social mediaServices. It was also open, whether this is a pure Microsoft problem or hackers at work. The question remains for interested users, whether they can get back the missing e-mails. Unused accounts are automatically deleted by Hotmail after a certain period of time - but the messages are kept for a certain period of time so that the user can get them back in case of doubt. Whether this rescue option exists for the current problem remains to be seen.

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